The problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
The risk
Damage to the tire or reduced braking increases the risk of a vehicle crash.
The fix
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Recall details
| NHTSA campaign | 14V-392 (14V392000) |
|---|---|
| Manufacturer number | P37 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Suspension › Rear › Shock absorber |
| Report date | July 2, 2014 |
| Owners notified | September 15, 2014 |
| Vehicles affected | 20,347 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 14V-392 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 20,347 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.