The problem
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
The risk
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Recall details
| NHTSA campaign | 14V-374 (14V374000) |
|---|---|
| Manufacturer number | 14192 |
| Manufacturer | General Motors, LLC |
| Component | Power train › Transfer case (4-wheel drive) |
| Report date | June 27, 2014 |
| Owners notified | August 5, 2014 |
| Vehicles affected | 392,459 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
- 2014 Chevrolet Silverado transmission problems 37
- 2015 Chevrolet Silverado transmission problems 11
- 2015 Chevrolet Suburban transmission problems 48
- 2015 Chevrolet Tahoe transmission problems 55
- 2014 GMC Sierra transmission problems 11
- 2015 GMC Sierra transmission problems 11
- 2015 GMC Yukon transmission problems 54
Frequently asked questions
Is the recall 14V-374 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 392,459 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.