The problem
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring option do not have the retention features necessary to properly secure the floor mat on the driver's side.
The risk
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
The fix
GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.
Recall details
| NHTSA campaign | 14V-345 (14V345000) |
|---|---|
| Manufacturer number | 14310 |
| Manufacturer | General Motors, LLC |
| Component | Equipment |
| Report date | June 18, 2014 |
| Owners notified | August 18, 2014 |
| Vehicles affected | 184 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 14V-345 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 184 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.