Chevrolet Recall 14V-197: Equipment adaptive/mobility

Affected: 2008 Chevrolet C5500, 1998, 2007–2011 Ford E-350. Filed with NHTSA on April 16, 2014, covering about 66 vehicles.

The problem

Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

The risk

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

The fix

Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

Recall details

NHTSA campaign14V-197 (14V197000)
ManufacturerFord Motor Company
ComponentEquipment adaptive/mobility
Report dateApril 16, 2014
Owners notifiedApril 10, 2014
Vehicles affected66
Initiated byNHTSA investigation

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Owner complaints about the equipment & accessories

Frequently asked questions

Is the recall 14V-197 repair free?

Yes. Chevrolet dealers will fix the problem at no cost: Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 66 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.