Ford Recall 14V-186: Electrical system – 12V/24V/48V battery

Affected: 2011 Ford F-750. Filed with NHTSA on April 8, 2014, covering about 34 vehicles.

The problem

DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

The fix

DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.

Recall details

NHTSA campaign14V-186 (14V186000)
ManufacturerGeneral Motors, LLC
ComponentElectrical system › 12V/24V/48V battery
Report dateApril 8, 2014
Owners notifiedMay 29, 2014
Vehicles affected34
Initiated byNHTSA investigation

Vehicles covered

Plus 2 other model/year combinations not covered on this site.

Frequently asked questions

Is the recall 14V-186 repair free?

Yes. Ford dealers will fix the problem at no cost: DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 34 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.