The problem
BMW of North America, LLC (BMW) is recalling certain model year 2013 X3 xDrive 28i/35i vehicles manufactured February 11, 2013, through February 27, 2013. Due to a production process error, the tear seam on the instrument panel was not manufactured correctly.
The risk
In the event of a crash, the air bag could improperly deploy, thereby reducing the effectiveness of the air bag's protection and increasing the risk of injury to the front passenger. In addition, parts or fragments from the air bag system could strike and injure the front passenger or other vehicle occupants.
The fix
BMW has notified owners and dealers will replace the instrument panel, free of charge. The recall began on December 11, 2013. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Recall details
| NHTSA campaign | 13V-570 (13V570000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Electrical system › Instrument cluster/panel |
| Report date | November 15, 2013 |
| Owners notified | December 11, 2013 |
| Vehicles affected | 3 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 13V-570 repair free?
Yes. BMW dealers will fix the problem at no cost: BMW has notified owners and dealers will replace the instrument panel, free of charge. The recall began on December 11, 2013. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.