The problem
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Malibu vehicles manufactured June 12, 2013, through November 5, 2013. The heating, ventilation, and air conditioning (HVAC) control in these vehicles may intermittently become inoperable when the vehicle is started, preventing the windshield defroster from working. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
The risk
The inability to turn on the windshield defroster may decrease the driver's visibility thereby increasing the risk of a crash.
The fix
GM will notify owners, and dealers will update the electronic climate control module software, free of charge. The recall began during December 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13380.
Recall details
| NHTSA campaign | 13V-567 (13V567000) |
|---|---|
| Manufacturer number | 13380 |
| Manufacturer | General Motors, LLC |
| Component | Visibility › Defroster/defogger/HVAC system › Windshield › Electrical heating element |
| Report date | November 13, 2013 |
| Owners notified | December 6, 2013 |
| Vehicles affected | 42,696 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the a/c & heater
Frequently asked questions
Is the recall 13V-567 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will update the electronic climate control module software, free of charge. The recall began during December 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13380.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 42,696 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.