The problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
The risk
An unexpected loss of power transfer may increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
Recall details
| NHTSA campaign | 13V-344 (13V344000) |
|---|---|
| Manufacturer number | N50 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Automatic transmission |
| Report date | August 6, 2013 |
| Owners notified | October 17, 2013 |
| Vehicles affected | 85 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 13V-344 repair free?
Yes. Dodge dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 85 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.