The problem
Creative Bus Sales, Inc is recalling certain model year 2006-2011 Chevrolet and GMC C5500, and Ford E450, and Econoline 350 vehicles equipped with Braun wheelchair lifts. Over time, or with frequent use, the roll stop latches on the outer barrier of the lifts may become bent or misaligned.
The risk
A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
The fix
Braun is conducting this recall on behalf of Creative Bus Sales. Braun will notify owners, and dealers will repair the vehicles free of charge. The recall began on November 23, 2012. Owners may contact Creative Bus at 1-888-633-8380 or Braun at 1-800-488-0359.
Recall details
| NHTSA campaign | 12V-584 (12V584000) |
|---|---|
| Manufacturer | Ford Motor Company |
| Component | Equipment |
| Report date | December 12, 2012 |
| Owners notified | December 23, 2012 |
| Vehicles affected | 227 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 2006 Chevrolet C5500
- 2007 Chevrolet C5500
- 2008 Chevrolet C5500
- 2009 Chevrolet C5500
- 2006 Ford E-450
- 2007 Ford E-450
- 2009 Ford E-450
- 2010 Ford E-450
- 2011 Ford E-450
- 2006 GMC C5500
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 12V-584 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Braun is conducting this recall on behalf of Creative Bus Sales. Braun will notify owners, and dealers will repair the vehicles free of charge. The recall began on November 23, 2012. Owners may contact Creative Bus at 1-888-633-8380 or Braun at 1-800-488-0359.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 227 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.