Ford Recall 12V-562: Equipment – electrical

Affected: 2011 Ford F-650, 2011 Isuzu NQR. Filed with NHTSA on December 3, 2012, covering about 42 vehicles.

The problem

Phenix Enterprises, Inc. (Phenix) is recalling certain model year 2009 and 2011 trucks manufactured from July 22, 2008, through December 16, 2011, equipped with a Sure Power battery separator, part number 16511893 (model 1314). Suspect vehicles, in their as-built configuration, had a Sure Power battery separator installed on the inboard side of the curb side rail. These battery separators may overheat.

The risk

If the battery separator overheats it can result in smoke and possibly a fire.

The fix

Phenix will notify owners and replace the battery separator free of charge. Owners may contact Phenix at 1-800-736-9790.

Recall details

NHTSA campaign12V-562 (12V562000)
ManufacturerPhenix Enterprises, Inc.
ComponentEquipment › Electrical
Report dateDecember 3, 2012
Owners notifiedFebruary 27, 2013
Vehicles affected42
Initiated byNHTSA investigation

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Frequently asked questions

Is the recall 12V-562 repair free?

Yes. Ford dealers will fix the problem at no cost: Phenix will notify owners and replace the battery separator free of charge. Owners may contact Phenix at 1-800-736-9790.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 42 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.