The problem
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The risk
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
The fix
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Recall details
| NHTSA campaign | 12V-560 (12V560000) |
|---|---|
| Manufacturer number | M36 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Equipment › Other › Labels |
| Report date | December 4, 2012 |
| Owners notified | February 18, 2013 |
| Vehicles affected | 734 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 12V-560 repair free?
Yes. Dodge dealers will fix the problem at no cost: Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 734 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.