The problem
General Motors (GM) is recalling certain model year 2003-2004 Chevrolet Express and GMC Savana vehicles, equipped with a left side cargo door, and originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Water and road contaminants may become trapped in the protective conduit that covers the fuel filler pipe and may cause the pipe to corrode.
The risk
Significant corrosion may allow fuel to leak during refueling, and in the presence of an ignition source; there is an increased risk of fire.
The fix
GM will notify owners, and dealers will install a new fuel filler neck, free of charge. The safety recall began on October 1, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546 and GMC at 1-866-996-9463.
Recall details
| NHTSA campaign | 12V-388 (12V388000) |
|---|---|
| Manufacturer number | 12166 |
| Manufacturer | General Motors, LLC |
| Component | Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap |
| Report date | August 8, 2012 |
| Owners notified | October 1, 2012 |
| Vehicles affected | 9,389 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 12V-388 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will install a new fuel filler neck, free of charge. The safety recall began on October 1, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546 and GMC at 1-866-996-9463.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,389 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.