The problem
Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.
The risk
If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.
Recall details
| NHTSA campaign | 12V-374 (12V374000) |
|---|---|
| Manufacturer number | 12S36 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Windshield wiper/washer |
| Report date | August 2, 2012 |
| Owners notified | August 15, 2012 |
| Vehicles affected | 16,330 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 12V-374 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 16,330 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.