The problem
Volkswagen is recalling certain model year 2012 Audi q5 vehicles, manufactured from June 21, 2011, through December 9, 2011. Some vehicles May be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.
The risk
Should the sunroof's glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on August 7, 2012. Owners May contact Audi at 1-800-253-2834.
Recall details
| NHTSA campaign | 12V-299 (12V299000) |
|---|---|
| Manufacturer number | 60B2/L3 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Visibility › Sun/moon roof assembly |
| Report date | June 28, 2012 |
| Owners notified | August 7, 2012 |
| Vehicles affected | 13,172 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 12V-299 repair free?
Yes. Audi dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on August 7, 2012. Owners May contact Audi at 1-800-253-2834.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 13,172 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.