Subaru Recall 12V-254: Equipment – owners/service/other manual

Affected: 2013 Subaru BRZ. Filed with NHTSA on June 5, 2012, covering about 1,886 vehicles.

The problem

Subaru is recalling certain model year 2013 brz vehicles manufactured from November 25, 2011, through May 25, 2012. The owner's manual contains an inaccurate description of the actual operation of the front passenger occupant classification system. Other portions of the owner's manual, describing the air bag system, require clarification. As such, these vehicles fail to comply with federal motor vehicle safety standard (FMVSS) no. 208, "occupant crash protection."

The risk

Misinformation could lead to an increased risk of injury to front seat occupants during certain crash conditions.

The fix

Subaru will notify owners, and will mail corrected owner's manuals, free of charge. The safety recall began on June 19, 2012. Owners May contact Subaru at 1-800-782-2783.

Recall details

NHTSA campaign12V-254 (12V254000)
Manufacturer numberWQB-38
ManufacturerSubaru of America, Inc.
ComponentEquipment › Other › Owners/service/other manual
Report dateJune 5, 2012
Owners notifiedJune 19, 2012
Vehicles affected1,886
Initiated byManufacturer

Vehicles covered

Owner complaints about the equipment & accessories

Frequently asked questions

Is the recall 12V-254 repair free?

Yes. Subaru dealers will fix the problem at no cost: Subaru will notify owners, and will mail corrected owner's manuals, free of charge. The safety recall began on June 19, 2012. Owners May contact Subaru at 1-800-782-2783.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 1,886 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.