The problem
General motors is recalling certain model year 2011 Chevrolet cruze vehicles manufactured from October 2, 2009, through April 21, 2011. The bolt attaching the intermediate steering shaft to the steering gear input shaft May not have been properly installed.
The risk
This could allow the shafts to separate, resulting in the loss of steering. Loss of steering control May increase the risk of a crash.
The fix
Dealers will inspect, and if required, repair the intermediate shaft/steering gear assembly to assure the bolt is fully seated and the shaft properly assembled. This service will be performed free of charge. The safety recall began on May 23, 2011. Owners May contact Chevrolet at 1-800-630-2438, or www.gmownercenter.com.
Recall details
| NHTSA campaign | 11V-270 (11V270000) |
|---|---|
| Manufacturer number | 11149 |
| Manufacturer | General Motors, LLC |
| Component | Steering › Gear box › Shaft sector |
| Report date | May 6, 2011 |
| Owners notified | May 23, 2011 |
| Vehicles affected | 128,911 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 11V-270 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Dealers will inspect, and if required, repair the intermediate shaft/steering gear assembly to assure the bolt is fully seated and the shaft properly assembled. This service will be performed free of charge. The safety recall began on May 23, 2011.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 128,911 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.