The problem
Mercedes-Benz is recalling certain model year 2011 e-class model w212 and s212 vehicles manufactured from July 8, 2010, through July 12, 2010. Insufficient adhesive between the vibration damper and its inner mass damper ring could cause a sudden separation of the inner mass damper ring from the vibration damper.
The risk
While working in the engine compartment during engine operation, the damper ring could strike and injure the person repairing the vehicle or a bystander.
The fix
Dealers will inspect and replace parts as necessary free of charge. The safety recall began on April 8, 2011. Owners May contact Mercedes-Benz at 1-800-367-6372.
Recall details
| NHTSA campaign | 11V-213 (11V213000) |
|---|---|
| Manufacturer number | 2011030004 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Engine and engine cooling |
| Report date | April 1, 2011 |
| Owners notified | April 8, 2011 |
| Vehicles affected | 41 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 11V-213 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and replace parts as necessary free of charge. The safety recall began on April 8, 2011. Owners May contact Mercedes-Benz at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 41 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.