The problem
Mobility works is recalling certain model year 2008 and 2009 conversion vans built on Ford e150, e250, and e350 chassis and Chevrolet 2500 chassis after November 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift May continue its upward travel and May overrun the floor level cut off point.
The risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
The fix
Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on August 20, 2010. Owners May contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
Recall details
| NHTSA campaign | 10V-207 (10V207000) |
|---|---|
| Manufacturer | Ford Motor Company |
| Component | Equipment adaptive/mobility |
| Report date | May 10, 2010 |
| Owners notified | August 20, 2010 |
| Vehicles affected | 74 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 10V-207 repair free?
Yes. Ford dealers will fix the problem at no cost: Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 74 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.