The problem
General motors is recalling certain model year 2009-2010 Chevrolet express and GMC savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (HVAC) control knobs that May fracture and spin on the control shaft. The driver May no longer be able to control the heating, cooling, and ventilation for the vehicle.
The risk
If this condition affects the defrost system when it is required, it May decrease the driver's visibility, and could possibly result in a crash.
The fix
Dealers will replace all HVAC control knobs free of charge. The safety recall began on March 11, 2010. Owners May contact Chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
Recall details
| NHTSA campaign | 10V-096 (10V096000) |
|---|---|
| Manufacturer number | 10012 |
| Manufacturer | General Motors, LLC |
| Component | Visibility › Defroster/defogger/HVAC system |
| Report date | March 12, 2010 |
| Owners notified | March 12, 2010 |
| Vehicles affected | 9,137 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 10V-096 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Dealers will replace all HVAC control knobs free of charge. The safety recall began on March 11, 2010. Owners May contact Chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,137 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.