The problem
Cues, inc. Is recalling certain model year 2007-2009 service vehicles built on various chassis equipped with carrier airv ceiling units, model nos. 68rv0010ba, 68rv0012ca, and 68rv0010ea. The heater element in these assemblies May be defective which could cause the unit to create smoke or sparks.
The risk
This defect could result in a fire.
The fix
Cues is working with carrier to remedy the affected vehicles. Repairs will be made by carrier free of charge. Please see carrier's defect report 09e-053. The safety recall began on January 5, 2010. Owners May contact carrier at 1-877-584-7059 or cues at 1-407-849-0190.
Recall details
| NHTSA campaign | 09V-456 (09V456000) |
|---|---|
| Manufacturer | General Motors, LLC |
| Component | Equipment › Appliance › Air conditioner |
| Report date | November 19, 2009 |
| Owners notified | January 5, 2010 |
| Vehicles affected | 269 |
| Initiated by | Manufacturer |
Vehicles covered
- 2007 Chevrolet C4500
- 2007 Chevrolet C5500
- 2008 Chevrolet C5500
- 2008 Chevrolet Express
- 2009 Chevrolet Express 3500
- 2008 Chevrolet Silverado 2500
- 2007 Chevrolet Silverado 3500
- 2007 Ford E-350
- 2007 Ford E-450
- 2008 Ford E-450
- 2008 Ford F-550 SD
- 2008 Ford F-650 SD
Plus 3 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 09V-456 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Cues is working with carrier to remedy the affected vehicles. Repairs will be made by carrier free of charge. Please see carrier's defect report 09e-053. The safety recall began on January 5, 2010.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 269 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.