The problem
Customizers is recalling 3 vans equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor vehicles," the anti-stow interlock May not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
The risk
A lift occupant can be injured should the lift begin to stow unintentionally.
The fix
Customizers is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners May contact ricon at 1-818-267-3000.
Recall details
| NHTSA campaign | 09V-307 (09V307000) |
|---|---|
| Manufacturer | THE CUSTOMIZERS INC. |
| Component | Equipment adaptive/mobility |
| Report date | July 29, 2009 |
| Owners notified | June 29, 2009 |
| Vehicles affected | 3 |
| Initiated by | NHTSA investigation |
Vehicles covered
Frequently asked questions
Is the recall 09V-307 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Customizers is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners May contact ricon at 1-818-267-3000.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.