The problem
New england wheels is recalling 513 my 2005-2007 Ford e-series vehicles equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock May not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
The risk
A lift occupant can be injured should the lift begin to stow unintentionally.
The fix
New england wheels is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners May contact ricon at 1-818-267-3000 or new england wheels at 1-800-886-9247.
Recall details
| NHTSA campaign | 08V-689 (08V689000) |
|---|---|
| Manufacturer | Ford Motor Company |
| Component | Equipment adaptive/mobility |
| Report date | December 23, 2008 |
| Owners notified | January 5, 2009 |
| Vehicles affected | 513 |
| Initiated by | NHTSA investigation |
Vehicles covered
Frequently asked questions
Is the recall 08V-689 repair free?
Yes. Ford dealers will fix the problem at no cost: New england wheels is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners May contact ricon at 1-818-267-3000 or new england wheels at 1-800-886-9247.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 513 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.