The problem
On certain passenger vehicles, excessive static build-up in the trunk floor mats can cause a static discharge when individuals move or remove items from the trunk compartment.
The risk
This can damage the electrical system components located in the trunk, including the vehicle's battery.
The fix
Dealers will install a static insulation panel between the carpet and the vehicle battery which will provide an electrical grounding. Owner notification began February 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Mercedes-Benz at 1-800-367-6372.
Recall details
| NHTSA campaign | 02V-338 (02V338000) |
|---|---|
| Manufacturer number | 2002 110014 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › 12V/24V/48V battery |
| Report date | December 16, 2002 |
| Owners notified | February 14, 2003 |
| Vehicles affected | 65,000 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 02V-338 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will install a static insulation panel between the carpet and the vehicle battery which will provide an electrical grounding. Owner notification began February 14, 2003.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 65,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.