Mercedes-Benz Recall 00V-388: Air bags – side/window

Affected: 1997 Mercedes-Benz E Class. Filed with NHTSA on November 28, 2000, covering about 16,255 vehicles.

The problem

Vehicle description: passenger vehicles. Some of these vehicles have experienced side air bag deployments in the absence of a crash.

The risk

Inadvertent side air bag deployment could cause personal injury to the seat occupant.

The fix

Dealers will replace the driver and passenger door mounted side air bag modules. At the same time, dealers will also inspect the condition of the side air bag module wiring within the doors and replace that wiring if there is any evidence of damage.

Recall details

NHTSA campaign00V-388 (00V388000)
Manufacturer number2000-110004
ManufacturerMercedes-Benz USA, LLC
ComponentAir bags › Side/window
Report dateNovember 28, 2000
Owners notifiedFebruary 2, 2001
Vehicles affected16,255
Initiated byNHTSA investigation

Vehicles covered

Owner complaints about the air bags

Frequently asked questions

Is the recall 00V-388 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the driver and passenger door mounted side air bag modules. At the same time, dealers will also inspect the condition of the side air bag module wiring within the doors and replace that wiring if there is any evidence of damage.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 16,255 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.