2011 Mercedes-Benz E550 Problems & Complaints

Avoid4.2× as many complaints as a typical year of the E550 at the same age

Owners have filed 61 complaints about the 2011 Mercedes-Benz E550 with the National Highway Traffic Safety Administration. That is 4.2× as many as a typical E550 model year at the same age, which makes the 2011 one of the E550 years to avoid. The most reported problem area is the air bags (32 complaints, typically around 40,000 miles). 3 recalls cover this model year.

61complaints
3recalls
3crashes
1fires
1injuries
0deaths

Most common 2011 Mercedes-Benz E550 problems

  • Air bags~40,000 miles
    3252%
  • Suspension~77,000 miles
    2033%
  • Other / not specified
    35%
  • Fuel & propulsion system~25,000 miles
    23%
  • Engine & cooling
    23%
  • Brakes~25,000 miles
    23%
  • Windows, wipers & sunroof~83,000 miles
    12%
  • Body & structure~132,000 miles
    12%
  • Transmission & drivetrain
    12%
  • Driver assistance
    12%
  • Electrical system
    12%

Share of the 61 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz E550 complaints by model year

20072008200920102011201220132014201520162017371546861171616212
Owner complaints per model year, Mercedes-Benz E550. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best E550 years: 2016, 2015, 2017. Years to avoid: 2010, 2011, 2007. Compare all years →

2011 Mercedes-Benz E550 recalls (3)

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 19V-010 · Jan 9, 2019 · 288,779 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400…

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 16V-363 · May 26, 2016 · 258,163 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama,…

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016.

Air bags › Frontal › Driver side › Inflator module

NHTSA recall 16V-081 · Feb 11, 2016 · 711,159 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic,…

Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2011 Mercedes-Benz E550:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Rear brake line failure

NHTSA investigation DP20004 · opened Apr 24, 2020 · closed Oct 9, 2020

On April 10, 2020, NHTSA's Office of Defects Investigation (ODI) received a defect petition from Mr. Surjit Singh alleging premature corrosion of the rear brake lines in his 2013 Mercedes-Benz E350 sedan. The petitioner states that he was recently informed by a Mercedes dealer service department that his car had severely rusted brake lines that need[ed] to be replaced immediately at a cost of about $3300.

What 2011 Mercedes-Benz E550 owners say

Air bags all 32 →

Tl* Takata recall. The contact owns 2011 Mercedes Benz E550. The contact stated that while her son was driving 5 MPH, another vehicle crashed into the front driver side of the vehicle and the air bag failed to deploy. The driver sustained injuries to the head but did not seek medical attention. A police report was filed. The vehicle was towed to a body shop. For the body work of the accident. The contact received NHTSA recall campaign number: 16V081000 (air bags) the vehicle was not taken to a dealer but the contact called Mercedes-Benz of westmont (200 e ogden ave, westmont, il 605590 and was informed them of the failure. The dealer informed the contact that part was not available for the repair. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,972. Part distribution disconnect. …

69,000 miles · Jan 2019 · crash · 1 injury

Takata recall. I bought the car new, received recall notices from mbusa in May and August 2016, stating that my driver's and front-passenger airbags have a defect related to safety. I have made four specific visits to the dealership in santa monica, simonson's Mercedes-Benz, asking that my airbags be replaced. Each time I've been told that there are no replacement airbags available.

36,000 miles · May 2016

Suspension all 20 →

The vehicle felt like it was all over the road at highway speeds. Took it to a mechanic and the rear subframe had become weakened with premature rust. The mounting point for one of the rear suspension arms had broken off of the subframe and was making contact with my gas tank. I called the dealer to see if there were any recalls. No recalls for this issue however there are a few reports on this website. I have also been on forums for my vehicle and it is a VERY common problem on these vehicles. From what i gather this is a widespread issue, and the fact that it could possibly puncture a gas tank and cause serious injury that something should be done to correct the concern.

Jan 2023

When I parked my car there was a loud hissing sound near left front end but no smoke or anything from under the hood. When I drove it again I received a warning of (MALFUNCTION) when I was turning left the front left tire was grinding on the actual car and barely made it home. The car warning turned red and said pull over car too low. When I parked the car the front left side is now sitting on tire and touching the ground. Unable to drive. Not been investigated by a mechanic, insurance, etc. There was also an airbag warning before this issue. The contact has stated that she is disabled, and the vehicle is not currently drivable.

Front › Springs › Air suspension system · Nov 2022

2011 Mercedes-Benz E550 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
5.5L 8-cyl7-speed automaticRWD15 / 23 / 18

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2011 Mercedes-Benz E550 a good car?

Based on 61 owner complaints filed with NHTSA, the 2011 E550 rates avoid: 4.2× as many complaints as a typical year of the E550 at the same age. It is one of the E550 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2011 Mercedes-Benz E550?

The air bags — 32 complaints, 52% of all complaints for this model year. Next are the suspension (20) and fuel & propulsion system (2).

How many recalls does the 2011 Mercedes-Benz E550 have?

There are 3 recalls for the 2011 Mercedes-Benz E550, the most recent from January 9, 2019 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz E550?

The best years by complaints, compared at the same age, are 2016, 2015 and 2017. Years to avoid or approach with caution: 2010, 2011 and 2007. See the full Mercedes-Benz E550 years comparison.

At what mileage do 2011 Mercedes-Benz E550 problems happen?

The median mileage reported in complaints is about 71,000 miles; 32% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.