Airbag complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2007 | 64 | 86% | 90,000 miles |
Mileage when the problem started
What owners report
My wife involved an accident when she was driving crossing an intersection in the city of pomona, ca. She was impacted by the crossing car on the driver's front and side plus the left rear passenger's side right behind the driver. The car was totaled, but none of the front and side airbags were deployed during the impact, which caused the left clavicle bone fracture, head injuries, and leg injuries to my wife. The car was confirmed to equip with side curtain airbags, and knee airbags.
Lexus ES 350 2007 dashboard is melting and compromised. Due to the sticky mess the airbags will not deploy properly and death will likely occur. Very concerned about the toxicity of the dashboard as well. It's melting, changing color from black to white and cracking. This carcinogenic material is now poisoning all who ride in the vehicle. Included photo does not convey the glossy melting ,sticky reality of it all. The glossy melting reflection causes lots of glare and impairs visibility on sunny days. This issue must be resolved before a life is taken needlessly. Lexus refuses to replace the dashboard even though they admit that its a compromised part and have deceptively allocated this safety issue as a warranty problem that has expired. Because my vehicle is seldom driven and garaged (69,717K miles) problem did not surface until now.
Frequently asked questions
Which Lexus ES 350 years have airbag problems?
By NHTSA complaints, the 2007 (64) model years. Airbag complaints make up 86% of all complaints for the 2007.
Is there a recall for Lexus ES 350 airbag problems?
No. NHTSA lists no air bags recall for any Lexus ES 350 model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Lexus ES 350 airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 90,000 miles; 25% happened before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.