Most common 2017 Infiniti QX30 problems
Share of the 33 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Infiniti QX30 complaints by model year
2017 Infiniti QX30 recalls (4)
Steering › Gear box › Shaft sector
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Remedy: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669.
Air bags › Frontal
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Remedy: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
Air bags › Side/window
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Remedy: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
Air bags › Frontal › Passenger side › Inflator module
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Remedy: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2017 Infiniti QX30:
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
What 2017 Infiniti QX30 owners say
Air bags
The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane towards the right shoulder, coming to a complete stop on the side of the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by EMT and treated for a fractured sternum and a large contusion on her forehead as a result of her hitting the windshield. The manufacturer was not notified of the failure. The failure mileage was 50,000.
I was in a car accident where the front of my car collided with another car damaging and taking part of the front of my car off and pushing it up bulging at the side mirrors and my airbag did not deploy. After the impact, my dashboard had "SRS Malfunction Service Requested" light to come on. This accident occurred on 4.25.22 around 6am in New Orleans located at the I-10 and I-610 EB. The car was deemed as a complete total by both insurance parties even though the airbag did not deploy. I hit my head knocking my glasses off my face and my chest causing severe whiplash, back muscle spasms, and broke a rib from the impact of hitting my steering wheel. I do have a picture of the SRS light that came on. Consumer totaled car with some injuries that could have been avoided had my airbag not malfunctioned and deployed.
Electrical system
The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. The cause of the failure was not yet determined. The local dealer was not yet contacted. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.
Hello. My vin number is not showing unresolved recalls, but I believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 QX30 compact crossover SUV due to a potential for the driver's airbag to deploy unexpectedly. The recall was issued due to a grounding issue with the steering components that could cause an electrostatic charge to build up. If the airbag clock spring broke, the driver's side airbag could deploy accidentally, which could result in a crash or injury to the driver. When I called Sewell Infiniti in Dallas, TX, I was told they had no recalls showing for my 2017 QX30, and to look at it would cost $240. …
Steering
The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. The cause of the failure was not yet determined. The local dealer was not yet contacted. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.
I have been attempting since July to get the recall repaired. I went there in July after calling and making an appointment but they did not have a loaner car so I left. No one could tell me how long the repair would take. Attempt # 2 called Infiniti of Coconut creek and explained that I was calling to get an appointment to have the recall for my steering repaired and I wanted to make an appointment . He told me to come down. I explained to him what happened last time and I didn't want to make an unnecessary trip and I wanted to make sure it was something they could fix today or that they had a loaner car available for me. I then asked for a supervisor who advised me they had no loaner cars and he was not sure how long the repair would take. …
2017 Infiniti QX30 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl turbo | 7-speed dual-clutch | FWD | 24 / 33 / 27 |
| 2.0L 4-cyl turbo | 7-speed dual-clutch | AWD | 21 / 30 / 25 |
EPA ratings. Class: Compact car.
Frequently asked questions
Is the 2017 Infiniti QX30 a good car?
There isn't enough complaint history for the QX30 to compare model years reliably. So far owners have filed 33 complaints with NHTSA.
What is the most common problem with the 2017 Infiniti QX30?
The air bags — 11 complaints, 33% of all complaints for this model year. Next are the electrical system (8) and steering (7).
How many recalls does the 2017 Infiniti QX30 have?
There are 4 recalls for the 2017 Infiniti QX30, the most recent from June 2, 2021 (shaft sector). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
At what mileage do 2017 Infiniti QX30 problems happen?
The median mileage reported in complaints is about 25,000 miles; 74% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.