2011 Honda Insight Airbag Problems

Mileage when the problem started

• Under 25k
  240%
• 25k–50k
  120%
• 50k–75k
  120%
• 75k–100k
  120%
• 100k–150k
  00%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2011 Honda Insight owners, lightly cleaned up (personal details are redacted by NHTSA).

This morning (aug 6, 2016), myself and my dad met with an accident and was driving Honda Insight 2011 lx model. Note that my dad was sitting in the front passenger seat. Let me describe the accident. I was about to park my car in front of sprouts grocery store in the parking available spot just facing sprouts. So you can imagine that I was about to park my car and the speed was around 5mph. All of a sudden, I could feel my Insight engine experiencing sudden acceleration automatically and then I was trying to apply the leg brake to make sure it doesn't speed up. Suddenly, the Insight started speeding up and didn't stop even after slamming on the brake and it jumped on the parking curb and finally hit the concrete pillar in front of sprouts resulting in deploying the driver air-bag and the passenger air-bags. …

I got a notice that both airbags on my car were faulty and that Honda would fix them for free. The parts didn't come in for 3 or 4 months. I was commuting 400 miles a week for work and asked them to provide a rental car for me until then. They would furnish the car but I was responsible for the insurance on it. They told me to get it insured by my own personal auto insurance company. My insurance company told me they would not do that and neither would any other. Since I could not afford to pay the $20.00 a day for the rental car insurance I had to just take my chances of serious injury or even death in the event of my airbags going off. My 82 year old mother rode in that car to her doctor's appointments and the grocery. We both have copd and I have a pacemaker. The stress the situation caused was staggering and certainly not good for either of us. …

I received a safety recall notice in the mail for the air bag in my vehicle. I contacted the dealership that the car was purchased from and after a lengthy back and forth they finally agreed to pay for rental car from enterprise rentals. This was only after my questions on liability; should my vehicle be one of "rare" cases where the airbag shoots out metal fragments. When we went to enterprise they only had one vehicle available and it was a giant Ford truck. One which I could not reasonably get in and out of. I am pregnant and the climb into the truck is not something my doctor would recommend. Randy kuehl Honda stated that there is nothing more that they can do for me. They didn't even try checking with other enterprise locations to see if they have more vehicles available. I was left unsatisfied so they directed me to contact you with a complaint.

Tl* the contact owns a 2011 Honda Insight. The contact stated that while driving 55 MPH, a vehicle crashed into the rear of her vehicle causing her to crash into a guard rail. The contact stated that the air bags did not deploy upon impact. The seat belt did not lock and her head hit the steering wheel. The contact sustained a minor concussion and missing teeth. The dealer and manufacturer were not notified. The failure mileage was 17,000. The VIN was unavailable.

Takata recall our family vehicle had a safety recall on front driver and passenger's air bags. We received a loaner car from university Honda dealership in davis, ca, on 07.20.2016 until our vehicle was fixed. We dropped our vehicle at the dealership on 07.30.2016 and dealer, on two occasions, verbally and in writing, confirmed that both air bags would be fixed that day. However, they only corrected the driver's side air bag and requested we return the loaner car as our vehicle, according to the dealer, was now safe to drive. We explained that this is our family car and we utilize the front passenger seat but to no avail. We are now driving our vehicle which is unsafe for the front seat passenger and possibly other occupants in case the passenger's air bag deploys. I have been in contact with Honda USA since 07.30.2016. …

Takata recall our family vehicle had a safety recall on front driver and passenger's air bags. We received a loaner car from university Honda dealership in davis, ca, on 07.20.2016 until our vehicle was fixed. We dropped our vehicle at the dealership on 07.30.2016 and dealer, on two occasions, verbally and in writing, confirmed that both air bags would be fixed that day. However, they only corrected the driver's side air bag and requested we return the loaner car as our vehicle, according to the dealer, was now safe to drive. We explained that this is our family car and we utilize the front passenger seat but to no avail. We are now driving our vehicle which is unsafe for the front seat passenger and possibly other occupants in case the passenger's air bag deploys. …

Takata recall. Honda ." consequence: an inflator rupture May result in metal fragments striking the vehicle occupants resulting in serious injury or death." I feel Honda is endangering my life by not providing a rental during this recall. I cannot afford a rental and must use my car as I ma sure many other folks are in the same situation. Safety departments need to put people's lives ahead of the all mighty dollar. I was told in July that no one has died yet of the passenger air bag recall so Honda will not pay for a rental. My driver airbag was fixed and the passenger airbag was not fixed at the same time. I was just told of the new air bag recall on 07/10/16 when I finally got my car back with driver's air bag fixed.

Tl* the contact owns a 2011 Honda Insight. The contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. ...updated 12/28/16 updated 01/04/17 the consumer stated after waiting six months, the air bag was finally replaced in November 2016. Updated 01/05/17.

Takata recall. I received a recall notice last March, 2016 for an air bag recall. I have called the dealership, john Eagle Honda several times. Sometimes they say the will order the part. I never get a straight answer. I called the manager and left a voice message, but never got a call back. I live in houston and have heard that people in humid climates should be worried. I don't know what to do. I can't stop driving my car because I need to get places. But it has been 1/2 year now. I am currently driving the car.

Takata and passenger recalls. I received a recall notice last March, 2016 for an air bag recall. I have called the dealership, capitol Honda several times. Sometimes they say the will order the part. I never get a straight answer. I called the manager and left a voice messages, but never got a call back. I live in san jose and have heard that people in humid climates should be worried. I can't stop driving my car because I need to get places. But it has been 1/2 year now. I am currently driving the car.

Related recalls

Airbag complaints in other Insight years