2011 GMC Sierra 3500 Problems & Complaints

Average1.2× as many complaints as a typical year of the Sierra 3500 at the same age

Owners have filed 20 complaints about the 2011 GMC Sierra 3500 with the National Highway Traffic Safety Administration. That is about average for the Sierra 3500 at the same age. The most reported problem area is the air bags (8 complaints, typically around 57,000 miles). 5 recalls cover this model year.

20complaints
5recalls
0crashes
1fires
0injuries
0deaths

Most common 2011 GMC Sierra 3500 problems

  • Air bags~57,000 miles
    840%
  • Fuel & propulsion system~106,000 miles
    210%
  • Wheels & tires~153,000 miles
    210%
  • Other / not specified~153,000 miles
    210%
  • Body & structure~47,000 miles
    210%
  • Electrical system~98,000 miles
    210%
  • Transmission & drivetrain
    210%
  • Suspension~0 miles
    15%
  • Windows, wipers & sunroof~153,000 miles
    15%
  • Seat belts~0 miles
    15%
  • Engine & cooling~106,000 miles
    15%

Share of the 20 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

GMC Sierra 3500 complaints by model year

’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’26101219263620724241116255220914731191314135120322850175
Owner complaints per model year, GMC Sierra 3500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Sierra 3500 years: 2012, 2014, 2013. Years to avoid: 2024, 2020, 2023, 2025, 2022. Compare all years →

2011 GMC Sierra 3500 recalls (5)

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 21V-050 · Feb 5, 2021 · 2,641,272 vehicles

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in…

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 21V-054 · Feb 5, 2021 · 1,778,128 vehicles

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone…

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021.

Equipment

NHTSA recall 18V-267 · Apr 26, 2018 · 6,154 vehicles

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018.

Fuel system, gasoline › Storage › Auxillary tank

NHTSA recall 17V-664 · Oct 19, 2017 · 35,292 vehicles

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge.

Electrical system

NHTSA recall 14V-407 · Jul 2, 2014 · 9,371 vehicles

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery.

Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2011 GMC Sierra 3500:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

What 2011 GMC Sierra 3500 owners say

Air bags

Tl* the contact owns a 2011 GMC Sierra 3500. Every time the vehicle was started, the air bag warning indicator for both the driver and passenger sides illuminated. The dealer diagnosed that the sensor on both sides failed. The vehicle was repaired. The manufacturer was notified of the failure. The air bag warning indicator illuminated again. The vehicle was not repaired again. The approximate failure mileage was 57,000. Updated 07/22/16 the consumer stated the manufacturer offrerdto spilt the cost of the repairs. Updated 10/19/2017

57,000 miles · Apr 2016

The dash has cracked in a number of places. My fear is that if the airbag deploys that shards of plastic could become airborne and the projectiles could injure myself or my passengers. Some of the cracks are at the airbag location. I have checked online and this is a major problem on these vehicles and GM will not address it. There is a facebook page dedicated to it with many many members.

35,000 miles · May 2016

Frequently asked questions

Is the 2011 GMC Sierra 3500 a good car?

Based on 20 owner complaints filed with NHTSA, the 2011 Sierra 3500 rates average: 1.2× as many complaints as a typical year of the Sierra 3500 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2011 GMC Sierra 3500?

The air bags — 8 complaints, 40% of all complaints for this model year. Next are the fuel & propulsion system (2) and wheels & tires (2).

How many recalls does the 2011 GMC Sierra 3500 have?

There are 5 recalls for the 2011 GMC Sierra 3500, the most recent from February 5, 2021 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the GMC Sierra 3500?

The best years by complaints, compared at the same age, are 2012, 2014 and 2013. Years to avoid or approach with caution: 2024, 2020, 2023, 2025 and 2022. See the full GMC Sierra 3500 years comparison.

At what mileage do 2011 GMC Sierra 3500 problems happen?

The median mileage reported in complaints is about 98,000 miles; 40% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.