2015 GMC Sierra 1500 Airbag Problems

Which parts fail

• Side/window › Curtain
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  110%
• 25k–50k
  550%
• 50k–75k
  110%
• 75k–100k
  110%
• 100k–150k
  110%
• 150k+
  110%

Owner reports

Selected complaints filed with NHTSA by 2015 GMC Sierra 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owned a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, another vehicle spontaneously switched lanes onto her lane, causing the contact to swerve out of the way and crash into the median; however, no airbags were deployed. The vehicle was towed to a tow yard. The insurance company deemed the vehicle totaled. The contact injured her neck, back, and several other places, and she received medical attention. A police report was made. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that her vehicle had previously been repaired under an unknown airbag recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 GMC Sierra 1500. While traveling on a two-lane highway at approximately 55 MPH, another vehicle suddenly turned into the contact's lane, resulting in a severe frontal "T-bone" collision. The force of the impact caused the other vehicle to be propelled into a ditch, while the contact's vehicle remained on the roadway. Despite the significant nature of the crash and the speed involved, no air bags deployed. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 218,000.

The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer; however, the diagnostic test had not been completed. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 20V736000(Air Bags) in 2020. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

My GMC Sierra has the RRAB recall. Vin has already been provided. I asked GMC in a chat (all recorded) if the truck is safe to drive. I explained that I am a disabled veteran. I have numerous issues but one has to do with not having full use of my right hand. I drive with my left and support with my right. I asked them if they though I could safely drive the vehicle knowing that information and they refused to answer uttering that parts are not available and be reassured that when they become available they will call. That truck is my only source of transportation. I need that vehicle to get me to chemotherapy sessions, yes I have cancer too!!! I need to know if the vehicle is safe to drive and if not, what is GMC going to do to fix this issue. I'm sure parts must be available but I doubt that disabled veterans or Joe public are not he priority list. I just want it fixed. …

General Motors sent out email to all GM Dealers on 7/1/2021 regarding recall N202324251 which stated until further notice the involved vehicles that are in dealers' possession new or used inventory must be held and cannot be delivered to customers,dealer traded, etc. I traded for this vehicle on 12/3/2021. Called dealership on 2/10/22 to no avail after I received this email about the vehicle I had traded for. I Called General Motors on 2/11/2022 spoke to Christian in customer service. On 2/14/2022 problem was turned over to Kianna in regional per Christian. Left several meassages for Kianna on 2/14/2022. …

My son's 2015 GMC Sierra side impact air bags went off while he was driving. He had no impact. He thought he hit a small pot hole but after driving back on the road, it was recently paved so it was not a pot hole. He guessed it was the edge of the road from the recent paving that he hit. He heard a loud noise like a gun shot. His cabin filled up with smoke and the side impact air bags when off. When he took the truck to the GM Dealership, it gave a code for front air bag deployment due to impact. But the side air bags went off and there was no impact. The only damage to the truck is the deployed side airbags and the locked seatbelts. He has a warranty but they kicked it to GM. Warranty stated that if they fixed it, they were worried that it would happen again. We filed a claim with GM. After GM sent three different inspectors out and over 5 weeks later, they denied the claim. …

The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact called two other local dealers; Gene Messer Chevrolet (1302 S Loop 289, Lubbock, TX 79412, [phone]) and All American Chevrolet of Killeen (1802 E Central Texas Expy, Killeen, TX 76541, [phone]) who informed the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer informed the contact that the vehicle was involved in a collision with the previous owner and the air bags had not deployed. The contact had not experienced a failure. VIN tool confirms parts not available.

Attempts to get the part replaced have been met with long delays in gets the parts necessary even though the dealer tells me they show plenty in their warehouse in another state. I first called on 3/29/23 and was told 1-8 weeks. I called again on 6/21/23 and was told they submitted the order again on 5/11/23 and would do so again today. I tried a second dealer in St. Louis and was told the same thing about expecting months of delays on these parts. This recall is from 2022 and if parts are available, why am I not able to get the repairs completed?

Related recalls

NHTSA investigations

Airbag complaints in other Sierra 1500 years