2021 Ford Explorer Hybrid Problems & Complaints

Few complaints

Owners have filed 7 complaints about the 2021 Ford Explorer Hybrid with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the transmission & drivetrain (2 complaints, typically around 22,000 miles). One recall covers this model year.

7complaints
1recalls
3crashes
0fires
3injuries
0deaths

Most common 2021 Ford Explorer Hybrid problems

  • Transmission & drivetrain~22,000 miles
    229%
  • Other / not specified
    229%
  • Body & structure~22,000 miles
    114%
  • Steering
    114%
  • Wheels & tires
    114%
  • Electrical system~96,000 miles
    114%
  • Air bags
    114%
  • Seat belts
    114%
  • Fuel & propulsion system
    114%

Share of the 7 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Explorer Hybrid complaints by model year

2021202572
Owner complaints per model year, Ford Explorer Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Ford Explorer Hybrid years →

2021 Ford Explorer Hybrid recalls (1)

Power train › Axle assembly

NHTSA recall 22V-255 · Apr 14, 2022 · 252,936 vehicles

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2021 Ford Explorer Hybrid:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Frequently asked questions

Is the 2021 Ford Explorer Hybrid a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 7 complaints with NHTSA.

What is the most common problem with the 2021 Ford Explorer Hybrid?

The transmission & drivetrain — 2 complaints, 29% of all complaints for this model year, most often about automatic transmission. Next are the body & structure (1) and steering (1).

How many recalls does the 2021 Ford Explorer Hybrid have?

There is 1 recall for the 2021 Ford Explorer Hybrid, the most recent from April 14, 2022 (axle assembly). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

At what mileage do 2021 Ford Explorer Hybrid problems happen?

The median mileage reported in complaints is about 96,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.