Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Ford C-Max owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as potent. The contact later inspected the vehicle and discovered that the original Volvo battery could be emitting a toxic substance that was entering the vehicle; the battery was original equipment. The contact sustained dizziness and difficulty breathing. Medical attention was not sought. This occurred on several different occasions. No warning light was illuminated. The vehicle was drivable and was taken to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 131,500.
The contact owns a 2014 Ford C-Max. The contact stated that the rear liftgate was opening independently. The contact stated that upon investigating the failure, he noticed that the failure was related to the original key fob of the vehicle. The contact stated that the key fob button that engaged the liftgate was two times press button; however, the key fob would engage the liftgate unintendedly when the key fob button was in contact with any object or surface. There was no warning light illuminated. The contact was concerned that the failure could occur while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
The contact owns a 2014 Ford C-MAX. The contact stated that while her vehicle was charging in her garage, the outlet and wires were burnt. The vehicle was driven to the dealer and was given a new charge cord .The contact stated that new cord had the same issue but a unknown warning light illuminated and melted the outlet again. The manufacture was notified. The failure mileage was 65,000.
Recall Number18S24 My car had 3 recalls so I contacted the Legacy Ford dealer in McDonough on [redacted] and made an appointment on [redacted]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they will let us know when they gets the parts, but it's been over 2 weeks and they don't contact us or respond any of our email. And since we brought our car to dealer, the car stop charging from charging cord. They said they didn't do anything about that and if we want diagnostic, they will charge for $150. I just wanted to fix all of the recall so I bought the car but feel like I just brought it to break my car.
For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someone come pick up my car for another service and I had to warn them that it doesn't work so it doesn't surprise that. If you pretend it doesn't exist then you can use your observations as we were taught but if you are expecting a backup camera to keep you safe it is unreliable glitchy and unsafe
Major electrical issues, including rear view camera not working, vehicle starting when no key fob is in or near the vehicle, tail lights burning out even after replacement, one taillight blinking faster than the other, screen for infotainment not turning on, all of a sudden vehicle not starting with complete battery drainage even after vehicle was just charged. And too many other issues to name, my year vehicle has many of the same issues that have been reported for both a 2015 and a 2016 Ford Cmax energi yet my year does not have the same recall notices despite the same issues. My vehicle has very low miles I believe less than 100,000
The vehicle was entered while parked and locked with the security system active. A panel was removed from the lower left side of the housing beneath the steering wheel. All four windows had been lowered to the maximum extent possible, apparently without breaking them. Debris was strewn across front and rear seats. Spare floor mats stored in the trunk/hatch area (normally out of view due to a cover over the hatch and the rear seat backs) were deposited on the rear seat. Consumer would like to withdrawal the complaint, stated consumer's fault.
I noticed the car hasn't honked upon locking it with the key fob for about the last 1,000 miles. Today is the first time I needed to use my horn to warn someone about pulling in front of me while I was also braking. I tried the next 3 miles to get the horn to honk and nothing happened. Once I got home & turned the car off, I could hear there was a clicking noise, but no horn honking sound was produced.
Tl* the contact owns a 2014 Ford c-Max. The contact stated that the plug to charge the vehicle was melting and caused the power outlet in the house to melt. The contact mentioned that the vehicle failed to charge and was unable to operate at times. The contact called sarahsota Ford at [phone] and informed the contact that it was due to user error. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 35,000.
On November 26, 2019, pressed the "start engine" button. Dashboard flashed with check-engine, service wrench, and "stop safely now" indicators; car energized but would not engage in drive mode. Attempted to turn the car off but it would not. Fan motor began blowing although never selected. After several minutes, was able to turn car off. After several more minutes I was able to start the car and get home (approx. 2 miles). Could not get car to start for several days. Managed to get car started and bring to repair facility (carmax); they could not get started and had car towed to felix sabates Ford dealership. After about a week they indicated they reprogrammed battery modules and fixed problem; they returned car to repair facility. Went to pick up and exact same sequence occurred; car would energize but could not engage in drive mode and I could not turn off (12/10). …
Electrical complaints in other C-Max years
Frequently asked questions
How common are electrical problems on the 2014 Ford C-Max?
NHTSA has 20 complaints about the electrical system of the 2014 Ford C-Max, 25% of the model year's 80 complaints. The component named most often is horn (1 mentions).
Is there a recall for 2014 Ford C-Max electrical problems?
No. NHTSA lists no electrical system recall for the 2014 Ford C-Max, though it has 8 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Ford C-Max electrical problems start?
Half of the complaints with a recorded mileage happened before about 78,000 miles, and 30% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 3 fires and 1 injury to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.