Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2008 Dodge Sprinter 3500 owners, lightly cleaned up (personal details are redacted by NHTSA).
Dodge was not able to replace the passenger airbag. No dealers could replace it. I had the passenger airbag replaced by a Mercedes Sprinter dealership and was reimbursed by Dodge. The problem is they can not remove the recall from NHTSA. I still get email and mail telling me to replace the passenger airbag. I've called 4 times over 2 years. Each time they say they'll fix it. It still shows the recall is not complete. How can I remedy this? Dodge has been no help.
Takata recall, I took the vehicle to goss Dodge in s. Burlington for the NHTSA#15v-354 #r49 passenger airbag module recall and the NHTSA #16v-077 #s14 driver airbag module. When the recall was completed I started the vehicle and the SRS light remained on. I told the service people about this and they attempted to find the problem. They state it is a broken wiring harness. They have now kept the vehicle for a week and tell me that the part is not available. I took a photo of the part and got the part number from them and attempted to find one. The Dodge factory parts told me that the part was discontinued in 2016. The vehicle will not pass state inspection with the SRS light on it is now sitting at the dealership with the dashboard taken apart
Takata recall. Received recall notice but Dodge dealers will not repair. They either are unauthorized or the vehicle is to big for them. Also contacted the FCA recall assistance center. FCA transferred me to Mercedes who does not know anything about Dodge recalls.
Tl* the contact owns a 2008 Dodge Sprinter 3500. The contact received notification of NHTSA campaign numbers: 15V354000 (air bags) and 16V077000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer rainbow Chrysler Dodge Jeep llc located at 301 river highlands blvd, covington, la 70433; [phone] was contacted and stated that they 'do not have any technicians who know how to work on the vehicle.' the manufacturer was contacted at [phone]. The manufacturer also stated that they were unable to assist. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* Takata recall. The contact owns a 2009 Dodge Sprinter 3500. The contact received notification of NHTSA campaign number: 15V354000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer scheduled an appointment, but later stated that the part was on a national back order. The dealer was unable to provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/16/17
Tl* Takata recall. The contact owns a 2008 Dodge Sprinter 3500. The contact received notification of NHTSA campaign number: 15V354000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired for longer than a year. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Tl* Takata recall. The contact owns a 2008 Dodge Sprinter 3500. The contact received notification of NHTSA campaign number 15V354000 (air bags) and 16V077000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that the dealer refused service due to not having the technology. The manufacturer was made aware of the issue and stated that the contact would need to cross the states to have the vehicle repaired. The contact had not experienced any failure.
Tl* the contact owns a 2008 Dodge Sprinter. The contact received notification of NHTSA campaign numbers: 15V354000 (air bags) and 16V077000 (air bags) however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. VIN tool confirms parts not available. Updated 07/11/17 the consumer stated after 2 years the vehicle still had not been repaired. Updated 07/14/2017
Tl* Takata recall. The contact owns a 2008 Dodge Sprinter 3500. The contact received notification of NHTSA campaign number: 15V354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/06/16. Updated 06/15/16 updated 06/22/16.
Tl* the contact owns a 2008 Dodge Sprinter 3500. The contact received notification of NHTSA campaign number: 15V354000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. Parts distribution disconnect. Updated 12/13/16 the consumer the part was finally installed. Updated 12/20/16.
Related recalls
Air bags › Frontal › Passenger side › Inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment.
Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags › Frontal › Driver side › Inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles…
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge.
NHTSA investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
Airbag complaints in other Sprinter 3500 years
Frequently asked questions
How common are airbag problems on the 2008 Dodge Sprinter 3500?
NHTSA has 33 complaints about the air bags of the 2008 Dodge Sprinter 3500, 85% of the model year's 39 complaints.
Is there a recall for 2008 Dodge Sprinter 3500 airbag problems?
Yes — NHTSA recall 17V-478 (inflator module, Jul 28, 2017); NHTSA recall 16V-077 (inflator module, Feb 10, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2008 Dodge Sprinter 3500 airbag problems start?
Half of the complaints with a recorded mileage happened before about 48,000 miles, and 33% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.