2004 Chevrolet Suburban 1500 Problems & Complaints

Avoid3.0× as many complaints as a typical year of the Suburban 1500 at the same age

Owners have filed 182 complaints about the 2004 Chevrolet Suburban 1500 with the National Highway Traffic Safety Administration. That is 3.0× as many as a typical Suburban 1500 model year at the same age, which makes the 2004 one of the Suburban 1500 years to avoid. The most reported problem area is the electrical system (84 complaints, typically around 78,000 miles).

182complaints
0recalls
2crashes
4fires
2injuries
0deaths

Most common 2004 Chevrolet Suburban 1500 problems

  • Electrical system~78,000 miles
    8446%
  • Brakes~112,000 miles
    3821%
  • Steering~40,000 miles
    137%
  • Wheels & tires~110,000 miles
    137%
  • Engine & cooling~120,000 miles
    116%
  • Speed control & acceleration~120,000 miles
    116%
  • Transmission & drivetrain~84,000 miles
    105%
  • Windows, wipers & sunroof~99,000 miles
    74%
  • Fuel & propulsion system~93,000 miles
    63%
  • Body & structure~98,000 miles
    53%
  • Seat belts~90,000 miles
    21%
  • Seats~60,000 miles
    21%
  • Other / not specified~135,000 miles
    21%
  • Lights~150,000 miles
    21%
  • Equipment & accessories~63,000 miles
    11%
  • Air bags~190,000 miles
    11%
  • Suspension~65,000 miles
    11%
  • A/C & heater~85,000 miles
    11%
  • Locks & latches~111,000 miles
    11%
  • Stability & traction control~120,000 miles
    11%

Share of the 182 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chevrolet Suburban 1500 complaints by model year

’95’96’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’23’25’268916147467921201751829431190101555380173118
Owner complaints per model year, Chevrolet Suburban 1500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Suburban 1500 years: 1995, 1996, 1997. Years to avoid: 2025, 2023, 2011, 2004, 2007. Compare all years →

What 2004 Chevrolet Suburban 1500 owners say

Electrical system all 84 →

Vehicle gas gauge and odometer gauges clusters are not working this puts us in danger I did not know how much gas I need and how fast I was going this should be fixed by the manufacturer because it was a cluster defect

0 miles · Jul 2016 · fire

Takata recall. The gauge cluster stopped working. Now the ignition and ac will not work. Oil pressure sensor reading wrong. Took it to get code read and 35 codes came up. Had to put on a toggle switch just to start it. Cant see speed and that makes it very dangerous to drive at this point. Think all of this is due to water leak on drivers side. Steering controls stopped working today. This really need to be a safety concern to the manufacturer as it could really get someone hurt or killed.

200,000 miles · Nov 2018

Brakes all 38 →

Steel brake lines: directly under drivers feet beneath vehicle is cluster of four brake lines held in place by a plastic bracket.these brake lines are hidden by a large corrugated black wiring harness. All four lines are extremely corroded at bracket and at least one of them failed completely and instantaneously. Unlike GM reports that it's a dual brake system and vehicle will retain braking capabilities in our case this is false . Word needs to go out about these vehicles but preferably a recall. My 15 year old newly issued permit holder was at the wheel and we were one left turn from descending a 200 foot tall 6% grade hill with a busy intersection and stop light at the bottom. Also living in minnesota knowing classic car owners with original steel brake lines with no issues I'm LED to believe design is a contributing factor in these brake failure issues. Thank you for your time.

125,000 miles · Sep 2016

Brakes failed under hard stop (highway, in motion). Intermediate steel brake line failed to rear brakes in a mode of rupture due to corrosion. All other steel lines were corroded and contacted GM. 2 other silverado line vehicles owned also failed this year due to corrosion. GM response was that no recall existed. Replaced all steel brake lines in vehicle with stainless aftermarket lines. After multiple contacts with GM customer service, I was told to save my receipts for repairs. This is an incorrect material specification, latent defect and GM needs to be held accountable. Saved brake lines from this vehicle for any potential use. 3 vehicles that I own with the same repair in 8 months. Inexcusable!

168,000 miles · Oct 2015

Steering

Transmission slippage; driver side mirror defects; head lamps & loose steering column. Biggest issue is transmission. While driving on highway at 70 MPH, transmission began slipping without any prior warning. Situation was extremely dangerous as it was night-time driving with little or no opportunity to get vehicle off the interstate. Other family vehicles have had the same issue with the transmission going out without warning. Also, the driver side mirror goes out gradually, as the liquid that defrosts the mirror goes bad and leaks into the mirror. This mirror has already been replaced once, at the cost of $400+. This mirror is also a hazard as the driver is unable to use the mirror to adequate lane and traffic maneuvering. The steering column always seems to be loose. Nothing has been done, as of today's date, to correct the transmission issue as it is a costly repair.

134,000 miles · Apr 2010

Bought this vehicle a few days before the first incident. I drove it home from over two hours away, drove it all around the day before, no problems. Then I was driving down a bypass at about 60 miles an hour and the engine shut off! I had no power steering, nothing! I was able to pull over, shut it off and once I turned it back over it was just fine. So I cautiously started driving, it happened again a few miles down the road only this time it stalled then regained power and quickly shut off again. Once engine was turned off and restarted, it was fine, it did this to me 5 times within 5 miles. I almost got hit two of those times by other vehicles, once when I was turning onto a road. I am glad my kids were not in it. I am scared to drive on two lane roads without room to pull over.

174,000 miles · Sep 2014

2004 Chevrolet Suburban 1500 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
5.3L 8-cyl4-speed automaticRWD14 / 18 / 15
5.3L 8-cyl4-speed automatic4WD/AWD13 / 17 / 14

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2004 Chevrolet Suburban 1500 a good car?

Based on 182 owner complaints filed with NHTSA, the 2004 Suburban 1500 rates avoid: 3.0× as many complaints as a typical year of the Suburban 1500 at the same age. It is one of the Suburban 1500 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2004 Chevrolet Suburban 1500?

The electrical system — 84 complaints, 46% of all complaints for this model year, most often about instrument cluster/panel. Next are the brakes (38) and steering (13).

How many recalls does the 2004 Chevrolet Suburban 1500 have?

NHTSA lists no recalls for the 2004 Chevrolet Suburban 1500. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Chevrolet Suburban 1500?

The best years by complaints, compared at the same age, are 1995, 1996 and 1997. Years to avoid or approach with caution: 2025, 2023, 2011, 2004 and 2007. See the full Chevrolet Suburban 1500 years comparison.

At what mileage do 2004 Chevrolet Suburban 1500 problems happen?

The median mileage reported in complaints is about 84,000 miles; 15% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.