Chevrolet HHR Door Lock & Latch Problems

Door Lock & Latch complaints by model year

Which parts fail

• Doors › Latch
  59
• Trunk lid › Lock
  2
• Hatchback/liftgate › Lock
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  1310%
• 25k–50k
  3226%
• 50k–75k
  4435%
• 75k–100k
  2016%
• 100k–150k
  108%
• 150k+
  54%

What owners report

The contact owns a 2011 Chevrolet HHR. The contact stated that while approaching the locked vehicle, the contact noticed that the rear driver's side door had failed to latch securely and was open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,495.

Tl* the contact owns a 2011 Chevrolet HHR. The contact stated that the front passenger and both rear doors would not unlock with the key fob. The power locks malfunctioned and had to be unlocked manually. The failure recurred multiple times. The dealer was notified of the failures, but could not diagnose the cause of the failures. The manufacturer stated that there were no recalls for the failures. The approximate failure mileage was 80,000.

Tl* the contact's son owns a 2010 Chevrolet HHR. While attempting to exit the vehicle, the front driver's door latch inadvertently detached without warning. The vehicle was taken to ramey automotive, inc. At [phone] (2750 clinch st, richlands, va 24641), but the failure could not be replicated. The vehicle was repaired. The manufacturer was notified of the failure and did not assist. When the contact attempted to exit the vehicle from the front passenger side, the door handle inadvertently detached as well as the rear passenger side door handle. The same dealer was contacted again, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 88,000.

Tl* the contact owns a 2010 Chevrolet HHR. The contact stated that the driver's side door would not lock. The dealer diagnosed that the latch needed to be replaced. The vehicle was repaired. The contact also stated that the rear passenger door would not lock. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

Tl* the contact owns a 2009 Chevrolet HHR. The contact stated that the latches inside the vehicle failed to operate due to part of the assembly in the door panel fracturing. The contact mentioned that the doors would not open from the inside and the windows were required to be opened in order to open the door from the outside. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact was concerned that in the event of an accident, no one would be able to exit the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

Tl* the contact owns a 2009 Chevrolet HHR. The contact stated that the driver's side door could not be opened from the inside. In addition, the remaining doors could not be or unlocked by using the automatic key remote. Neither the dealer nor the manufacturer was notified of the issue. The vehicle was not repaired. The failure mileage was 70,108. Updated 09/26/12 updated 9/26/12 the consumer stated the remote no longer works. Updated 09/27/12 the consumer stated GM agreed to pay for the majority of the repairs if he agreed to a reasonable amount. Updated 10/03/12

My 2008 HHR looses power steering while turning, then suddenly returns power causing to oversteer. This is a sever safety issue as it is a come and go type problem,I do not drive during inclement weather fearing body damage to persons and vehicles other than myself. I have taken to dealer only to be told we can not determine the problem as it is intermittent. Also the tire pressure display is on even tho all tire pressure is correct, not sure if they are related to "electric" power steering. Would like this as a record if any persons are injured or worse killed due to the possible short circuit in powersteering. How many people have to leave the vehicles at home after spending all their money on them for this to be a recall?

Tl* the contact owns a 2008 Chevrolet HHR. While the contact's wife was driving 55 MPH, the rear passenger door independently opened and failed to latch. The contact also stated that the front and rear turn signal switch failed to properly operate. The contact had to manually deactivate the signal switch to turn off the signals. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger door latch and the turn signal lever/ switch assembly to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.

Related recalls (1)