2009 Cadillac Escalade Airbag Problems

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  00%
• 50k–75k
  113%
• 75k–100k
  113%
• 100k–150k
  450%
• 150k+
  225%

Owner reports

Selected complaints filed with NHTSA by 2009 Cadillac Escalade owners, lightly cleaned up (personal details are redacted by NHTSA).

Tl* the contact owned a 2009 Cadillac Escalade. The contact stated while driving 45 MPH, the passenger side air bag deployed without impact which resulted in the contact losing control of the vehicle and crashed into a pole. No further details were available in regaurds to the crash. The contacts wife who was seated in the front passenger side sustained whiplash and did not seek medical attention. A police report was filed. The vehicle was towed to (whitmore's wrecker services inc 600 w greenwood ave, waukegan, il 60087 [phone]). Upon investigation, the contact associated the failure with NHTSA campaign number: 21V052000 (air bags) however the VIN was not included. The vehicle was destroyed. The manufacturer was not informed of failure. The failure mileage was approximately 150,000.

We have been receiving letters about the Takata airbag recall & I also have the carfax app that states the recall & also the airbag light came on. We took the car to the local dealer after they took our appointment to repair the airbag then they kept the car all day to get a call that there is no fix for the airbag therefore they can't turn the airbag light off either. We really need to sell this car as we have a high payment & we need to reduce our monthly payments. This is hard to do when the airbag light is on. My husband had been dealing with many many people, supervisors, GM etc & nobody seems to want to help. (interesting that my brother has the same recall on his Lincoln & he's in a rental car). We are taking a life threatening risk every time we drive this car as there is someone always in the passenger seat whether it's one of our kids, ourselves or another friend etc.

I have three separate situations with my 2009 Cadillac Escalade platinum. The upper dash closer to the window is cracked on both the driver and passenger side. Also the Cadillac Escalade woodgrain sign located on the passenger side dashboard is cracked as well. Is this a defect? My vehicle is typically stored in the garage but yet and still my dashboard is cracked. Lastly, I received a letter from Cadillac regarding the recall/replacement airbags back in 2015. I called lindsay Cadillac of alexandria to schedule a replacement; however, their response is there no airbags available. Any assistance would be greatly appreciated.

Tl* the contact owns a 2009 Cadillac Escalade. While driving approximately 55 MPH, the side and rear air bags deployed without warning or impact. The vehicle was taken to the dealer and the air bags were repaired. The VIN was included in NHTSA campaign number: 16V381000 (air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

Takata recall. My wife drives this vehicle daily with our two children. The airbag light has randomly come on and off for the past 2 years. Now it is permittedly on, with the 'service airbag' also on the information center. As a safety issue we fill this needs to be addressed immediately, which I'm sure has been expressed by many others who have this problem.

Tl* the contact owns a 2009 Cadillac Escalade. When the vehicle was purchased on March 14, 2019, the air bag warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.

Observed information on dashboard stating service Air Bag...it was told that my car has a Takarta brand air bag ..is there a recall for this airbag ? If so can I be sent a notification..

Tl* Takata recall. The contact owns a 2009 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21V052000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Arrowhead Cadillac (8310 w bell rd, glendale, az 85308, [phone]) was contacted and it was confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and requested that the vehicle not be driven until repaired. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2009 Cadillac Escalade. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (charlie obaugh Chevrolet Buick GMC, 410 lee jackson hwy, suite a, staunton, va 24401, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Attached recall notice.

I recently purchased a pristine 2009 Cadillac Escalade with only 38,000 miles and signed up for any and all recalls related to that year vehicle, unfortunately, someone on your end, isolated me to "tire recalls". Please "adjust" your files accordingly to any and all recall issues. Thanks. Your screwed up form refuses to allow me to send it to you, as you want me to indicate a particular affected part or parts. I have shown three different parts and it keeps getting refused, so what ever parts I show are not applicable, but only included to be able to submit my form on your crazed web site

Related recalls

NHTSA investigations

Airbag complaints in other Escalade years