Most common 2020 Audi A5 problems
Share of the 60 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Audi A5 complaints by model year
Best A5 years: 2017, 2016, 2015. Years to avoid: 2020, 2010, 2013, 2018, 2014. Compare all years →
2020 Audi A5 recalls (4)
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8,…
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022.
Air bags › Sensor › Occupant classification › Front passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022.
Suspension › Rear › Axle › Non-powered axle assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback,…
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834.
Exterior lighting › Tail lights
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
What 2020 Audi A5 owners say
Electrical system all 41 →
The MMI screen in my 2020 Audi A5 Sportback randomly reboots while driving, with no consistent pattern. These reboots occur regardless of whether a phone is connected-via USB-C, Bluetooth, or not connected at all. The issue is highly distracting and often occurs during critical moments, such as while reversing (disabling the rear-view camera), when cross-traffic alerts are active, or while moving forward (disabling the parking sensors). What's particularly concerning is that the issue has become more frequent over time. Initially, it might happen once during a 30-minute commute. Now, it can occur 3-4 times in quick succession, making the system increasingly unreliable and disruptive. …
The car has a very loud sequence of high pitched beeps accompanying a "SOS EMERGENCY CALL FUNCTION MALFUNCTION" warning light that comes on and stays on. It is a major driving distraction when the warning beeps suddenly come on (up to six sustained times in a row). The diagnosis of this was that the antennae needs replacing due to water ingress with an estimate from dealership of $2500. Additionally, the MMI randomly powers off and then reboots every couple of minutes. This again causes major safely issues as navigation is suddenly gone when the screen turns black, and then loud music starts playing on the radio (which was not playing previously) when it automatically reboots. I have to try and turn off blaring music and readjust navigation in the midst of driving. There are also a number of screens I have to navigate answering after the reboot which again causes driving distraction. …
Driver assistance
The MMI screen in my 2020 Audi A5 Sportback randomly reboots while driving, with no consistent pattern. These reboots occur regardless of whether a phone is connected-via USB-C, Bluetooth, or not connected at all. The issue is highly distracting and often occurs during critical moments, such as while reversing (disabling the rear-view camera), when cross-traffic alerts are active, or while moving forward (disabling the parking sensors). What's particularly concerning is that the issue has become more frequent over time. Initially, it might happen once during a 30-minute commute. Now, it can occur 3-4 times in quick succession, making the system increasingly unreliable and disruptive. …
The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during this time, the Rear Cross Traffic Warning system is disabled until the system reboots. Also, while using navigation, the MMI has rebooted on me several times. It has occurred during critical times such as exiting freeways at high speeds. When this occurs it is terribly distracting and could cause an accident. The problem has been re-produced by my dealer. They said it needed a software upgrade and performed that. It worked better for a couple days but is now back to rebooting spontaneously. There were no warning lamps or messages indicating the fault will be occurring. …
2020 Audi A5 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl turbo | 7-speed dual-clutch | AWD | 24 / 32 / 27 |
EPA ratings. Class: Subcompact car.
Frequently asked questions
Is the 2020 Audi A5 a good car?
Based on 60 owner complaints filed with NHTSA, the 2020 A5 rates avoid: 4.8× as many complaints as a typical year of the A5 at the same age. It is one of the A5 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Audi A5?
The electrical system — 41 complaints, 68% of all complaints for this model year. Next are the driver assistance (17) and seat belts (2).
How many recalls does the 2020 Audi A5 have?
There are 4 recalls for the 2020 Audi A5, the most recent from January 26, 2022 (tires). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Audi A5?
The best years by complaints, compared at the same age, are 2017, 2016 and 2015. Years to avoid or approach with caution: 2020, 2010, 2013, 2018 and 2014. See the full Audi A5 years comparison.
At what mileage do 2020 Audi A5 problems happen?
The median mileage reported in complaints is about 67,000 miles; 0% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.