2013 Acura ILX Airbag Problems

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  350%
• 50k–75k
  117%
• 75k–100k
  117%
• 100k–150k
  117%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2013 Acura ILX owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owned a 2013 Acura ILX . The contact stated that while driving approximately 40 mph, the vehicle in front of her suddenly stopped. The driver depressed the brake pedal however, was unable to stop in time and crashed into the rear of an unknown Audi. The air bags did not deploy. The contact sustained injuries to the chest, neck, and head. The driver believes the impact knocked her unconscious. The contact stated she was in pain and had to seek medical attention. A Police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 91,000.

There were two different times my Acura 2013 ILX was involved in two different accidents and the airbags didn't deploy. 1. Back on 4/2018 brakes didn't respond properly, then ceased to another vehicle and airbags didn't deployed. No major injuries, but high bills. 2. January 2019, my husband was rear ended by an Audi, was sent to the opposite side of the street, car was total loss, airbags never deployed. He suffered MAJOR injuries, couldn't walk for two months, used a walker after that for over two years, suffered dislocated discs, neck and his whole body is not the same anymore. Can't tell anymore how many procedures he has been through.

Component or system that failed/malfunctioned: Frontal Airbag Deployment System / Airbag Control Module (ACU). The vehicle is currently towed and available for inspection upon request before any insurance salvage disposition. Safety risk: The non-deployment exposed the driver to severe direct impact forces against the steering wheel and cabin structure during a high-force frontal collision, significantly increasing the risk of traumatic head, neck, chest, and internal injuries. Reproduction/confirmation by dealer or service center: No, the vehicle was involved in a collision yesterday and was towed directly from the scene. It has not yet been inspected by an authorized Acura dealer or service center. Inspections by manufacturer, police, insurance, or others: The vehicle was picked up today by a towing/body shop representative for insurance evaluation. …

The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

I went in for a airbag recall back in 2016 I got in a car accident on 7/30/19 which totaled my car but my air bags never deployed which caused a injury to the left side of my head from me hitting the steering wheel . Police said the airbags should of deployed from how bad the accident was .

Takata recall: I feel that Acura is not sufficiently remedying the problem. I have contacted my Acura client relations case manager on multiple occasions since receiving my original notice on March 14, and have not received a call back. I coordinated with my Acura dealer a loaner car, but they put me in a non-comparable enterprise rental car. I was also coerced into agreeing to store the recalled vehicle on my own because the dealer doesn't have space to store it for the 2-3 months while the part is being produced. Additionally, I am making significant car payments during this period of time which warrant me being supplied a comparable vehicle.

I believe my VIN # should be included in the recall for drivers air bag. I have had the drivers air bag fixed jan 2019 and now will have to have it fixed in a couple weeks as the air bag lights are going on again for the drivers air bags. I see there are recalls for 2013 Acura ILX but for some reason my VIN # is not coming up. Please investigate further.

Takata recall. Acura called me mid April stating that parts had been ordered to fix the recalled airbags of my car. I called in July to determine when the parts would be in and they said they didn't know. That was over 90 days ago. I'm starting to wonder if Acura really has the parts available.

Takata recall - I have a received a letter from Acura from March 2016 advising of the safety recall of airbags. The Acura website advises to "please contact an authorized Honda or Acura dealership immediately to schedule an appointment to have your vehicle repaired". But the dealership advises they do not have the parts & cannot advise a more accurate timeframe of when I can schedule an appointment to get the issue rectified. It has been 3 months since I first received the letter, but the standard response I receive is "it will be sometime during June & August". I have also logged a formal case for my inquiry (case# 04619491) on apr 18, 2016 but have not received any further follow ups. It just does not seem that Acura is treating this issue with urgency & have been very complacent, as I have received no additional new updates. …

Tl* Takata recall. The contact owns a 2013 Acura ILX. The contact stated that while driving at various speeds, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle had not experienced a failure. The contact stated that the failure recurred intermittently. The contact later received notification of NHTSA campaign number: 16V061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available. Updated 05/18/16 updated 05/19/16.

Related recalls

NHTSA investigations

Airbag complaints in other ILX years